Terms and conditions

Below you will find my terms and conditions. It’s my intention to help everyone to the best of my ability, no matter their life circumstances. Reading and understanding the information on this page will help me to help you.

Terms and conditions

In legal terms, the services and writing I offer through this website are best described as “entertainment and opinion.” I can provide advice, but I’m not a therapist, doctor, financial advisor, or lawyer. I’m happy to answer most any question a client sincerely asks during a consultation, but my answers to health, financial, or legal questions should not be used in place of the advice of a licensed professional in the relevant field.

I reserve the right to not answer a question if I do not think it would be helpful or appropriate.

If you have any questions about my offerings, please feel free to email me at the address found on my “Contact” page.

Consultation format

At this time, I am only providing written consultations through email. If you are a first-time client, I ask that you use the form found on the page appropriate to the consultation type you are seeking. If you are an established client, you may email me directly if that is your preference.

Once I have received your request, I will do my best to respond within the time-frame noted for the consultation type you are seeking. If you have not heard from me within that time-frame, please double-check your “spam” folder. If you find no messages from me there, send me an email and I will get back to you as soon as possible.

While I try to completely answer or address any questions or situations I’m presented with in my reply, I understand that you may have follow-up questions. Please don’t hesitate to reply to my message with any thoughts or further, related questions you may have. That said, there is a point when one consultation ends and another begins, so I do ask that we remain focused on one question or reading at a time.

Payment

I do not usually request any payment in advance of the services I preform, but rather I ask you to consider making a donation after I have handled your request. For each of my services, I have a provided a “suggested donation”–a dollar amount which I feel fairly compensates for the time and effort I put into my work. I prefer this arrangement for two reasons which are both very important to me.

First, I do not want anyone to refrain from reaching out for my assistance because they aren’t in a good financial position. Your ability to pay will have no bearing on the quality of service I offer you.

Second, I want every client to be 100% satisfied with the service I provide, and to feel more personally-empowered after our consultation. I think the best way for this to happen is to leave money “off the table” until our work is done. And if you are dissatisfied with your consultation for any reason, please let me know so that I can try to address your concerns.

At the end of our consultation, I will provide a link which you can use to send a donation. Please use it if, and only if, you are thoroughly satisfied with my work, and you are able to afford it.

With that said, and with the understanding that I try my best to help everyone, I do reserve the right to revise this policy in the future, or to politely decline to provide a consultation if I feel as though I am being unfairly taken advantage of.

Further questions

If you have any questions about any of the information I’ve written here, please email me and I will do my best to answer them.